Nepal Fest - Fly Home For Free

Click to download the AlfaPay App by Al Fardan Exchange

Or scan the QR code to get started instantly

Draw Schedule & Eligibility

Terms and Conditions

• Promotion Period:  80 days; Starting from 13th October to 31st,December 2025 (both dates inclusive).
• Eligibility:  To qualify, customers must complete one (1) International money transfer within the month to be eligible for the monthly draw.
• Voucher/Ticket Value & Inclusions  Valid for bookings up to AED 2,200/- only
• Cash Alternative:  If a winner prefers cash instead of travel, they may opt for an AED 2,000 cash alternative.
• Service Amendments: Once issued, the services may only be amended subject to provider restrictions. Please note that additional charges may apply.
• Validity: The voucher is valid until 31st January 2026, and will be considered null and void thereafter.
• Non-Changeable: Once confirmed, this voucher/ticket is non-refundable and non-changeable.
• Promotional Limitations: This voucher/Ticket cannot be combined with any other discounts, offers, promotions, or similar products.
• Full Redemption Required: The offer may only be redeemed until the full voucher/ticket value is met. If a partial amount is used, the remaining balance cannot be combined with another product, nor can it be refunded in cash or in kind.
• Terms Modification: Al Fardan Exchange reserves the right to amend, change, or modify the terms and conditions of this voucher at its discretion.
• Availability: All services are subject to availability at the time of booking.
• Excess Payment: If the value of any element in the travel service exceeds the voucher value, the customer must pay the difference.
• Single Use:  The winner can redeem the travel voucher/ticket up to a value of AED 2,200 in total. This voucher/ticket can be used once only.

Generic T&C

• Eligibility: This promotion is open exclusively to UAE residents holding a valid Emirates ID, and it applies only to individual International Money Transfers.
• Winners: A total of 6 winners will be selected during the promotion period viz. 13th October to 31st December 2025 (80 days; both dates inclusive).
• Prize Collection: Winners must submit a copy of their transaction confirmation receipt from Al Fardan Exchange, along with a valid Emirates ID and/or passport to claim their prize.
• Criteria: Promotion eligibility is based on successful international money transfers made at any Al Fardan Exchange branch or AlfaPay app unless blocked by compliance or correspondent bank issues.
• Transaction Status: Cancelled, returned, or void remittance transactions are not eligible for the promotion.
• Draw Entry: All valid money transfer transactions must be completed within the promotional eligibility period to enter the e-raffle draws.
• Administration: All e-raffle draws will be conducted by officials from the Economic Department of the UAE government.
• Winner Notification: Winners will be notified by an authorized representative of Al Fardan Exchange.
• Modes of Notification: Winners will be notified through the official communication channels of Al Fardan Exchange.
• Claim Period: All winners must claim their rewards on or before 15th January 2026.
• Cash Redemption: If the winner chooses not to use the flight ticket, the voucher can be redeemed for cash up to AED 2,000 in total. The winner can choose this option until 15th January 2026 only.
• Entry Denial: Al Fardan Exchange reserves the right to deny entry for any remittance transaction deemed unethical, false, or unauthentic.
• Fraudulent Activity: If a transaction is found suspicious or fraudulent, Al Fardan Exchange reserves the right to withdraw the prize and disqualify the participant.
• Marketing Consent: Consent of the winners will be taken for the publication of their photos, videos, and names for marketing purposes and waive any claims against Al Fardan Exchange regarding this use.
• Terms Amendments: Al Fardan Exchange reserves the right to amend these Terms and Conditions as directed by government regulators, with prior notice to customers.
• Promotion Status: Al Fardan Exchange reserves the right to postpone, cancel, or suspend the promotion for any reason.
• Draw Date Changes: Al Fardan Exchange may change the draw date at its discretion, and any new dates will be communicated through official channels.
• Compliance: Customer's failure to comply with these Terms and Conditions may result in disqualification.
• Final Decision: The decision of Al Fardan Exchange regarding any promotion-related issues is final and binding.
• Prize Conditions: The prize is non-exchangeable, non-transferable, and non-refundable; only a cash alternative is offered.
• Prize Draw Decisions: The decisions regarding the prize draw are final and compliant with government regulations; no correspondence will be entertained.
• Transaction Responsibility: Al Fardan Exchange is not responsible for incomplete transactions; such transactions will not be valid for entry into the prize draw.
• Acceptance of Terms: Participants are deemed to accept and agree to these Terms and Conditions upon entry. Al Fardan Exchange reserves the right to refuse entry or prize claims from anyone in breach of these terms.
• Liability Limitations: Al Fardan Exchange and its agents will not be liable for any loss, damage, personal injury, or death resulting from accepting the prize.
• Monetary Loss: Al Fardan Exchange is not liable for any monetary loss or damage resulting from participation in the promotion.
• Force Majeure: Al Fardan Exchange is not liable for any failure to comply with obligations due to Force Majeure events.
• Governing Law: All disputes arising from this promotion are subject to UAE laws and the jurisdiction of its competent courts.
• Personal Information: Al Fardan Exchange will never ask for personal bank details or require winners to pay a fee to claim prizes.
• Winner Announcements: For updates on winner felicitations, visit Al Fardan Exchange’s website or follow us on social media (Facebook & Instagram).
• Staff Exclusion: Employees of City Express (including Local Hires) and Al Fardan Exchange up to the second degree of consanguinity and affinity are not qualified to win in the promotion.
• Inquiries and Complaints: For clarifications or complaints, call 600522265 or email customercare@alfardanexchange.com with “Nepal Fest Promotion” in the subject line. We will aim to resolve a complaint within 7 working days, or a final response will be given in 15 working days in accordance with the resolution procedures.
• Fraud Reporting: Report any theft, loss, stolen card, or unauthorized transactions immediately to Al Fardan Exchange Customer Service at 600522265 or email customercare@alfardanexchange.com (Available 24/7) or fraud.reporting@alfardanexchange.com. (Available from 08:00 am to 12:00 pm)